Privacy

What we keep when you order, and what goes online from your computer.

Photo by Jay Wennington, via Unsplash.

Last updated November 11, 2026

The short version

  • This website has no cookies, trackers, ads or scripts. Our shop keeps your cart in one cookie, and your browser deletes it when you close it. If you sign in to My account, one more cookie keeps you signed in for 30 days or until you sign out.
  • Apocalaptop sends nothing about you to us. Wilson runs on your computer, and what you type, say and save stays on it.
  • When you order, we collect what we need to deliver it, support you and keep tax records. We don't sell it or use it for ads.
  • Some things do go online when the computer is online, like updates. They're all listed below, with who sees what.

The website

  • apocalaptop.com has no cookies, analytics, ad pixels, scripts, sign-ups or forms. The site's security settings block scripts and forms outright, so none can be added by accident.
  • The site is hosted by Cloudflare. Like any web host, Cloudflare handles your internet address and browser details to deliver pages and block attacks, under Cloudflare's privacy policy. We don't add analytics on top.
  • When you follow a link from our site to another one, our site doesn't tell the other site where you came from.

Our shop

  • The cart, your order page and My account run on our own shop at shop.apocalaptop.com, on a server we run ourselves. Cloudflare stands in front of it to block attacks, as it does for this site. Downloads come straight from our own download server, dl.apocalaptop.com.
  • The cart cookie. Your cart is kept in one cookie: a signed session cookie that holds only the IDs of the items you picked and how many of each. It has nothing about you in it, we don't use it to track you, and your browser deletes it when you close it. The only other cookie is the sign-in cookie below, and only if you sign in.
  • My account. My account signs you in with a link we email you. We never ask for or keep a password. Signing in sets one cookie on shop.apocalaptop.com that keeps that browser signed in for 30 days, or until you sign out. It holds only a random ID. Our shop keeps a record of the sign-in (your email address, when, and a scrambled copy of that ID) until then. Sign-in requests are counted for a day, by a scrambled copy of the address, to stop abuse.
  • Server logs. Like most web servers, the shop and the download server log each request: your internet address, the page or file asked for, the time and your browser's name. The logs are deleted after 14 days.

When you order

Checkout happens on a page run by Stripe, our payment processor. That page isn't part of our site. Stripe uses cookies and device details there to take the payment and stop fraud, under Stripe's privacy policy. Stripe may offer to save your details for faster checkout elsewhere; that's between you and Stripe.

What we receive and why:

WhatWhy we need it
Name and emailYour receipt, the link to your order page, shipping updates, and answering your questions
Phone number (Stripe asks for one with a drive order)Calling you back when you ask for help, and about a drive's delivery
Shipping address (drive orders)Shipping, sales tax and fraud checks
What you bought, the price, the tax and the dateYour order, tax records, refunds and the warranty
Card brand, last four digits and Stripe's fraud check resultMatching refunds and card disputes. We never see your full card number
How many download links your order page made, and whenStopping a shared or stolen order link
Emails and calls with usHelping you

What our shop keeps. Our shop's own record of an order holds your email address, what you bought, the amount, the dates, whether it's paid or refunded, Stripe's ID for your checkout (the Stripe session ID), a drive's tracking number, and a scrambled copy (a hash) of your private order link. The link itself isn't stored, so it can't be read back out of our records. Your name, address, phone number and card details stay with Stripe.

Who we share it with, and only what each one needs:

  • Stripe, to take payments and check for fraud.
  • USPS, through Pirate Ship (our label service): your name and address, for drive orders.
  • Cloudflare, which hosts this site, stands in front of our shop, and forwards email sent to support@apocalaptop.com.
  • Resend, which sends our order emails: your email address and what the email says, such as the link to your order page, under Resend's privacy policy.
  • Microsoft, which runs our business email.
  • Google, which runs our phone number (Google Voice). Google keeps call logs and voicemails under its own privacy policy.
  • Our accountant and tax agencies, as tax law requires.
  • Anyone the law requires us to tell, such as a court order.

We don't sell or rent your information, and we don't share it for ads.

Email. We email you about your order, your download, shipping and warranty service. Order emails come from orders@apocalaptop.com and are sent through Resend. We don't send marketing. If we ever start a mailing list, you'll have to sign up for it yourself.

Remote help. If you ask for help on a call, we may use Quick Assist (Windows) or RustDesk (Linux) so we can see your screen. It only starts when you give us the code, you can stop it any time, and we don't record it.

How long we keep it. Order and tax records for 7 years. Server logs for 14 days.

Your choices. You can ask for a copy of what we hold about you, ask us to fix it, or ask us to delete it. We'll keep only what tax law makes us keep. Email support@apocalaptop.com.

On your computer

  • Nothing reports to us. The app itself has no account, sign-in, ads, usage stats or crash reports.
  • Your things stay on your computer. Notes, supplies, map pins, checklists, Important Papers, the radio log and your plan card are kept in a folder on your computer. Chats with Wilson aren't saved after you close the app. We can't see any of it.
  • Voice. When you hold push to talk, the recording goes to a temporary file on your computer, is turned into text there, and is deleted.
  • Your location. If you use a GPS, your position is shown on the map and never leaves the computer.

What goes online, and who sees it

When the computer is online, these reach the internet. Each one sees your computer's internet address, as with any download, under its own privacy policy. None of them gets your name, your files or your chats from us.

WhatWho it talks toWhat they seeCan you stop it?
Keep It Current (updates)Our update server, to ask what's new and get app updates. Library books come from Kiwix's serversInternet address, and which version of the app and books you haveYes, one switch turns it off
Free add-onsKolibri Studio or Kiwix, only when you click to get oneInternet address and what you downloadOnly happens when you click
Make a Linux USBLinux Mint's download serversInternet addressOnly happens when you run it
WindowsMicrosoft, through Windows itself and WebView2 (the part of Windows that draws our app's screens)What Microsoft's privacy statement saysThrough Windows settings. That's Microsoft's, not ours
Linux MintMint's and Ubuntu's update servers. Our installer turns Mint's automatic updates on so security fixes arriveInternet address and the updates you getYes, in Mint's Update Manager

On Linux Mint, one switch turns off Wi-Fi and Bluetooth, and then nothing goes online.

Children

Apocalaptop is sold only to adults 18 and older. We don't knowingly collect information from children under 13.

Changes

If we change this policy, we'll post the new version here with a new date. If a change affects information we already have, we'll email you first.

Contact

support@apocalaptop.com · (316) 285-0204 · 27103 E Cedar Grove Dr, Lee's Summit, MO 64086