Last updated November 11, 2026
The download
If Apocalaptop won't install or run on your computer and we can't fix it together, you get a full refund. Tell us within 30 days of your purchase.
- Email support@apocalaptop.com or call (316) 285-0204 with your order number and what happened.
- We'll try to fix it with you first, by phone or with remote help if you want it.
- If we can't, we refund you in full, and you remove Apocalaptop from your computers. Once the refund goes through, your order page stops offering downloads.
Otherwise the download is final sale once bought.
The drive
You have 30 days from delivery to send a drive back for a full refund:
- Unopened, for any reason. You pay the return postage.
- Opened, if it won't run on your computer and we can't fix it together. We send you a prepaid label.
You can also cancel a drive order for a full refund any time before it ships.
If we ship late, you can always cancel for a full refund. See Shipping.
It arrived broken
Tell us within 7 days of delivery. We'll send a new drive, free, and tell you whether to send the broken one back. After that, a drive that stops working is covered by the warranty for 90 days.
How refunds are paid
- Refunds go back to the card you paid with, within 7 working days of the day we agree to the refund or receive your return. Your bank may take a few more days to show it.
- Sales tax is refunded with the price.
Things we don't sell
Free add-ons and Linux Mint come free from their makers and aren't part of what you buy, so there's nothing to refund for them.
Contact
support@apocalaptop.com · (316) 285-0204 · 27103 E Cedar Grove Dr, Lee's Summit, MO 64086