Last updated November 11, 2026
The download
As soon as your payment goes through, the page you land on has your Download buttons, and we email you a private link to your order page. The order page works until the order is refunded, and each Download button makes a fresh link to the file that works for 24 hours. If the email doesn't come, email support@apocalaptop.com and we'll send the link again.
Your order comes with a year of downloads and updates. After that year, your order page keeps offering the last version released during it.
The drive
- Ships within 3 business days of your order. We load and test each drive after it's ordered.
- Free shipping by USPS Ground Advantage, with a tracking number emailed the day it ships.
- Delivery usually takes 2 to 5 business days after it ships.
- US addresses only, including PO boxes.
If we're running late
We follow the FTC's Mail, Internet, or Telephone Order Merchandise Rule:
- If we can't ship within 3 business days, we email you before that time is up. The email gives a new date (or says we can't estimate one) and lets you choose: wait, or cancel for a full refund.
- If the new date is no more than 30 days after the first one and you don't answer, we take that as OK to wait. You can still cancel any time before it ships.
- If the new date is more than 30 days later, or we can't give one, we cancel and refund you unless you tell us you want to wait.
- If we then miss the new date too, we ask again. This time, if you don't answer, we cancel and refund you.
- Refunds go back to your card within 7 working days of the cancellation.
- We never charge a fee to cancel a late order.
Lost or damaged on the way
- We're responsible for your drive until it's delivered.
- If tracking hasn't moved for 5 business days, or it arrives damaged, tell us within 7 days of delivery. We'll send a new one or refund you.
Changing your address
Email us before it ships and we'll change it. After it ships, we'll try to redirect it with USPS.
Contact
support@apocalaptop.com · (316) 285-0204 · 27103 E Cedar Grove Dr, Lee's Summit, MO 64086